Position Title : Manager Financial, Systems
Division/Organization : Senior Manager, Financial Systems
Location : Pune
Reports to : Senior Manager, Financial Systems
GENERAL DESCRIPTION:
- At XPO, were out to transform transportation logistics through technology, and our multimillion-dollar commitment to IT underscores its importance to our vision.
- As Manager, Financial Systems, you will work closely with Accounting, Procurement and Business Line Group staff in the support of Oracle applications, including the Oracle General Ledger, Receivables, Payables, Purchasing, Inventory and Assets modules.
- You'll be responsible for performing highly complex analyses, testing and documentation on application projects, application support and enhancement requests. Join XPO, and we will equip you with the very best tools to grow and develop to a level that will exceed your expectations and help you reach your career goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned (please list 5-8 responsibilities along with percentage of time associated with each).
- 15%- Provide system and customer support to users, collaboration with both internal IT and business stakeholders.
- 15% - Monitor system and application performance; troubleshoot and resolve escalated issues.
- 60% - Managing resource, planning tasks, process improvement planning.
- 10% - Document Processes and controls.
SUPERVISORY RESPONSIBILITIES:
- Effective verbal and written communication to convey information, organizational skills for managing tasks, collaborate with teams, and stakeholders.
- Establish and foster relationships with Business Stakeholders and IT Service Providers.
- Work collaboratively with different clients, team members and other stakeholders across the company to achieve desired results.
- Having a keen eye for detail to identify potential operational inefficiencies, mitigate risks, and maintain quality standards.
- Contribute to creating a comprehensive IT roadmap of Infrastructure, Application and Security activities including definition of project objectives, prioritization, and implementation plans.
- Closely work with IT's Internal Audit team and SOX partner to ensure ITGCs and SOX compliance.
- Develop and maintain disaster recovery and business continuity plans, conducting regular tests and updates to ensure readiness.
- Strong leadership skills to motivate teams, coordinating resources, make decisions, and guide the organization toward operational goals.
- Lead and mentor a team of IT professionals (onshore and offshore), providing guidance, training, and performance feedback to ensure optimal performance and professional growth.
- Stay updated with emerging technologies, trends, and best practices in IT operations, recommending and implementing improvements to enhance operational efficiency.
- A mindset focused on continuous improvement involves constantly seeking ways to enhance operational processes and outcomes.
- Maintain and expand on our outage, incidents, service requests and change ticket metrics, to ensure timely resolution of IT issues and minimize downtime.
- Monitor, report and document system and performance issues.
- Track identification of root cause analysis, conduct lessons learned and share lessons learnt after each high severity incident.
- Develop SLAs (service level agreements) and benchmark each systems availability relative to benchmark. Maintain escalation procedures and run books for systems to ensure timely resolution of incidents 24-7.
- Help evolve our Change Management process to support DevOps.
EUCATION/EXPERIENCE:
Required Education/Experience - Bachelor's/PG degree
Desirable Education/Experience:
- 6 years of direct experience with Oracle E-Business Suite (EBS)
- 8 years of experience in IT solutions development
- Strong knowledge of the Procure-to-Pay and Order-to-Cash processes.
- Proven ability to apply understanding of the functionality of multiple transportationrelated systems.
- Technical curiosity and the willingness to learn additional development tools and languages.
- Working knowledge of query tools (PL/SQL, Toad, SQL Plus)
- Demonstrated knowledge of the IT software development life cycle methodologies and processes
CERTIFICATES AND LICENSES (list special certifications/licenses that are required or desirable to perform this job):
Oracle Certification in Oracle products are a bonus
JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Select most appropriate skills in each category for this job and delete the rest. Analytical Skills -
- Identifies and resolves problems.
- Demonstrates attention to detail.
- Performs complex analysis of data, processes, policies, procedures and/or systems.
- Composes thorough and detailed written technical documentation, procedures, manuals, etc.
Communication Skills:
- Presents organized and thorough information and data appropriate for intended audience.
- Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures.
- Demonstrates group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization.
- Time Management Skills
- Demonstrates follow-up skills.
- Provides timely and professional support to all internal/external customers and vendors.
- Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame.
Other:
- Self-motivated.
- Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities.
- Works with minimal supervision.
- Establishes and maintains effective, collaborative work relationships both internally and externally.
- Maintains strict confidentiality.
- Technical Competencies Select most appropriate for this job, revise as needed, and delete the
rest
- Basic Computer Skills
- Proficient with Oracle Finance R12 Modules ( AR/AP/GL/FA/AME/CashManagement) - Proficient with PLSQL/xml publisher/APEX/SOA components and one or more programming or scripting languages
- In depth knowledge of the causes and remedies of data & metadata issues in the Oracle environment.
- Basic knowledge / Strong Fluency /Expert-level user of Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- Quickly learns and achieves proficiency in new software applications as needed.
- Develop understanding and build documentation of company software applications.
Other Technical / Computer Skills:
- Knowledge of the following Oracle products: Oracle EBS, Hyperion, Apex, SOA Suite. Plus with experience on Oracle Fusion.
- Experience with complex multi-server, multi-application environments.
Shift Time - 3:00 pm to 12:00 am
